Statutory mechanism to redress Citizen’s grievances/complaints of TV broadcast
Self-regulatory bodies to be recognized by Central Government
New Delhi: The
Central Government today issued a notification amending the Cable Television
Network Rules, 1994 thereby providing a statutory mechanism for redressal of
grievances/complaints of citizens relating to content broadcast by television
channels in accordance with the provisions of the Cable Television Network Act,
1995.
2. At present,
there is an institutional mechanism by way of an Inter-Ministerial Committee to
address grievances of citizens relating to violation of the Programme/Advertising
Codes under the Rules. Similarly, various broadcasters have also developed
their internal self-regulatory mechanism for addressing grievances. However, a
need was felt to lay down a statutory mechanism for strengthening the grievance
redressal structure. Some broadcasters had also requested for giving legal
recognition to their associations/bodies. The Hon’ble Supreme Court in its
order in WP(C) No.387 of 2000 in the matter of “Common Cause Vs Union of India
& Others” while expressing satisfaction over the existing mechanism of
grievance redressal set up by the Central Government, had advised to frame
appropriate rules to formalize the complaint redressal mechanism.
3. In the
aforementioned background, the Cable Television Network Rules have been amended
to provide for this statutory mechanism, which would be transparent and benefit
the citizens. At the same time, self-regulating bodies of broadcasters would be
registered with the Central Government.
4. At
present there are over 900 television channels which have been granted
permission by the Ministry of Information and Broadcasting all of which are
required to comply with the Programme and Advertising Code laid down under the
Cable Television Network Rules. The above notification is significant as it
paves the way for a strong institutional system for redressing grievances while
placing accountability and responsibility on the broadcasters and their
self-regulating bodies.
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